Returns & Refunds

↩️ Returns & Refunds

At Greenshift Eco, we want you to have a positive experience with every order.

If you receive a product that is damaged, defective, incorrect or significantly different from what was described, please contact us so that we can review the issue and assist you.

📦 Received a Damaged or Incorrect Product?

Please contact us as soon as possible after receiving your order.

📧 Email: support@greenshifteco.in

💬 WhatsApp: 9483658532

Please provide:

• Your order number
• A brief description of the issue
• Clear photographs of the product and packaging, where relevant

This helps us understand the issue and resolve it efficiently.

🔄 Return Eligibility

Returns will be considered based on the nature and condition of the product and the circumstances of the request.

Products should generally be:

• Unused and in their original condition
• In their original packaging, where applicable
• Accompanied by the relevant order details

Certain products may not be eligible for return due to their nature, condition or applicable requirements.

💰 Refunds

Where a refund is approved, it will be processed using the applicable refund method.

The time taken for the amount to reflect may depend on the payment method or financial institution.

⚠️ Important

Please do not send a product back without first contacting our customer support team and receiving return instructions.

We will review each request fairly and communicate the next steps.

🌱 Our Commitment

We believe customer trust is built through clear communication, fair resolution and responsible service.

If something isn't right with your order, please let us know.

We're here to help.